Frequently Asked Questions

This Course looks too simple for me – is it only for Beginners?

EASYDSLR Digital Photography Course is Mostly for Beginners and usually Not for Professionals (although I do have a bunch of Professional Photographers taking it – like Colin from New Zealand – you can read his testimonial on the Testimonials page near the bottom). A lot of intermediate users are finding it useful.

More experienced Photographers are finding it useful by:

  • Making the Transition to DSLR cameras
  • Filling in the Gaps in knowledge
  • Learning advanced topics like: Macro, Time Lapse, HDRi and HD video

 

I see DVD Icons – Is the course on DVD?

No, the course is 100% Online Video Training.

You may have wondered about the DVD Icons. They are just to represent the number of Videos in the Course. There is no Physical Product.

I feel the Benefits of Online Videos far outweigh those of DVDs, including:

  • No Shipping Costs (I can keep the price down)
  • No Shipping Delay = Instant Access
  • The Membership site is Responsive (I can make fixes and improvements according to feedback from members)
  • Updates and improvements are Instant
  • Comment Section for Feedback and Questions
  • Accessible anywhere with Internet (Mac, PC, iPhone and iPad)
  • You don’t need to worry about having a DVD Disc damaged or scratched making them unplayable.

When do I get my Videos?

You get Instant Access to all your Videos.

Check your Navigation Bar at the Top – Blue Members should have all Videos in The DSLR Basics Module up to “Flash Diffusers”. Gold Members will have Access to 3 Additional Modules “Let’s Get Creative”, “Image Editing” and “DSLR Video”

I don’t sell the “Unrolling” version of the Course anymore – if for some reason you have an earlier version of the course where all Videos are not Available please send an email with “Unlock Videos” to ken@easydslr.com to have the whole course unlocked.

I can’t wait! Can I Access my Gold Members Videos early?

As a Gold Member you will have Access to 3 Additional Modules “Let’s Get Creative”, “Image Editing” and “DSLR Video”

I don’t sell the “Unrolling” version of the Course anymore – if for some reason you have an earlier version of the course where all Videos are not Available please send an email with “Unlock Videos” to ken@easydslr.com to have the whole course unlocked.

Will the Course work on my iPad or iPhone?

The Course runs fine on Mac, PC (works on Firefox, Chrome and Internet Explorer) , iPad (1&2) and iPhone 4.  It should work on all iPhones and iPads including iPad 3, iPhone 4S, iPhone 5,  iPhone 3G or iTouch 4.

If you bought a HD Download option for the course you will be able to download directly to your iPad – click here for instructions

Coupon Code is not working… what’s happening?

If you are having trouble getting a Coupon Code working, either:

  • Coupon Code has Expired
  • Coupon Codes are Case sensitive – if the Code is in Lower Case Letters be sure to type it that way in the box
  • Extra characters are included – make sure Coupon Code is typed into the box exactly. No spaces, only letters and numbers, Don’t include “Coupon Code:” at the front

Where are my Login Details?

If your payment is successful you will be automatically logged into your Membership Site.

However, your Login Details will also be sent to you via email (your email you use on Payment). If you don’t get the email in your inbox please check your spam/junk folder in case it has been filtered for some reason.

Do I need a DSLR Camera for this course?

Having a DSLR will give you the MOST out of the Course but there certainly is enough Photography Principles to satisfy any Digital Camera user.

Do sign up if you plan to get one in the near future – that way you can start learning and it may help with deciding what accessories you will want to purchase with your camera.

The “Composition” video includes content that will help any photographer (even with a point-and-shoot) improve their photos.

I’m behind and haven’t watched this week’s videos – can I watch them later?

Yes, you have Lifetime Access.

Once the videos are available in your Membership area you can watch them at any time in any order. Relax and watch them at your pace.

Playback of the Video is jerky .. what can I do?

All Internet connections are not equal. Depending on your internet connection you may find that sometimes Videos don’t play smoothly or they pause frequently. All videos work fine on a reasonably fast internet connection (and reasonable computer).

I have recently upgraded the Membership to use Amazon Cloudfront so they should Stream better anywhere in the world.

Also – you can jump to any point quicker by clicking on the Timeline at the base of each Video.

If you are having trouble try this:

  • Refresh or Reload the Page
  • Use a different Browser
  • Get a better Internet company 😉

If all else fails – I do have a HD Download upgrade available for Gold Members.

If you have not bought yet you can buy G0ld Membership including Downloads.

If you are already a Gold Membership please email me at ken@easydslr.com and I will send you a link to the upgrade page.

Also, a note for those who haven’t bought the course yet. If the free Intro Videos played fine then you will be able to watch the course with no problems (it uses the exact same server and player).

I want Gold Membership – will I get the Blue Member Videos too?

Yes – You get ALL the Videos including the Blue Member Videos.

Blue Membership has the Basics you need to get up and running with your DSLR. I lay the Foundation and explain the concepts using the Photo Triangle. This gives you a ‘bird’s eye’ view of the important settings and how they come together to create a good photo. Once you have the basics, you can take your Photography in many Directions. Some of those Directions are found in the Gold Membership.

Gold Membership has all the Blue Members Videos PLUS an additional 6 Hours of extra Training covering Creative Scenarios, Photo Editing and HD Video using DSLR Cameras.

What’s a DSLR?

DSLR stands for Digital Single Lens Reflex – the cameras that you can swap lenses and you actually look though the lens with the viewfinder system.

 

RECENT TESTIMONIALS

"After stumbling through random and conflicting online resources, my wife bought me your course for my birthday. I really appreciate how you take these concepts and make them simple and approachable, and take the time to go through examples; you are a real pleasure to watch and listen to. You're a fantastic teacher, and now I am completely in love with my camera..."
James Young - EasyDSLR Member

"The material is delivered in a clear, easy to understand way. I have just bought a new Nikon D800 - and picked up the manual yesterday - I was amazed at how much I actually understood. I have never even opened a previous manual as it was just too daunting! Thank you Ken for a very easy to follow course, that made complete sense along the way."
Kayla Christie - EasyDSLR Member

"Your choice of topics and clarity of explanations were excellent. I've needed to go nowhere else.."
Peter Davies - EasyDSLR Member

"The content is well organized and well paced. Ken does a great job at teaching you what you need to know."
Jim Hopkinson - EasyDSLR Member

"I'm always happy to get more than what I bargained for and this course certainly fits that bill... I appreciated the comparison shots Ken took to show the effects of different settings and lighting, and I felt that the WB portion was done particularly well... Thank you so much for such a well-organized and informative course."
Melissa Houseal - EasyDSLR Member

"...reinvigorated my desire to go beyond the auto menus and gave clear explanations about the technology and terminology of modern DSLR's. I feel much more confident to try new settings and experiment with flash. Canon users will find it especially useful, as many examples use Canon cameras, but non Canon users will find it equally accessible."
Chris McKernan - EasyDSLR Member

"Phenomenal. This course has opened my eyes so much. I was clueless I see about taking pictures. And I guess at 50 you still are not too old to learn. I am so happy I signed up for this course."
Tammy Joyce - EasyDSLR Member

"Having taken several photography courses, I can sincerely say that this course is a great course for any newbie... The best thing about this course is Ken Schultz is REALLY there to answer all your queries promptly so it doesn’t feel like you’re just reading a manual."
Hubert Cosico - EasyDSLR Member

"This beginner's course really gave me a strong foundation in starting digital photography. I would recommend this course to other beginners like me for it provides further understanding of the important factors in digital photography such as composition, exposure, focus and so on. Thank you Ken!."
Joseph del Rosario - EasyDSLR Member

"This is a must see course. It covers all the basics and more... I highly recommend this course and now I am ready to take my camera off auto mode and get the professional looking pictures I always wanted."

Darell Cheeks - EasyDSLR Member

"Enjoyable and useful course–highly recommend it. Good teacher, great class. Thanks Ken."
JC Watkins - EasyDSLR Member

"This course covers all I needed to know to understand most of the main functions of my DSLR! The rest will come with experience…"
Pierre LeBlanc - EasyDSLR Member

"Great for beginners like myself! I bought a Canon 60D last fall... This course covered all I needed to get off the auto settings!
I can highly recommend this course for geeks like myself... This geek has found that his newest gadget is capable of so much more, now that its secrets has been revealed!"
Peter Thode - EasyDSLR Member

"Great course. I have spent some time scouring youtube for beginner tips and tricks for shooting with DSLR’s, but none of the content I found was as thorough as this course. Ken explained everything so I could understand, and I really appreciated all of the live examples and demonstrations."
Azaad Kukha-Bryson - EasyDSLR Member

"Your way of teaching really rocks... slowly but surely... and precise... easy to understand the basics of digital photography.... Thanks a lot and more power."
Danilo Villamors - EasyDSLR Member

"Loving this teaching Ken! I’m so appreciative that you took the initiative to pioneer this method of teaching. It’s safe to say I’m addicted for want of a better word. I’m soaking in all this wisdom and knowledge. Just can’t wait to get my 60d now!"
Andy Rose UK - Gold Member

click here for more Testimonials